Terms and Conditions

United Fuel Direct Website: unitedfueldirect.com Effective Date: [INSERT DATE]

Welcome to the United Fuel Direct website. By accessing or using this website, or by opting in to receive text messages from us, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website or our services.

1. Use of This Website

The content on this website is provided for general information about United Fuel Direct and the fuel and delivery services we offer. You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of, or restrict the use of this website by, any third party.

2. Services

United Fuel Direct provides [BRIEF DESCRIPTION OF SERVICES, e.g., on-site fuel delivery for commercial, fleet, and industrial customers]. Information on this website, including any pricing references, does not constitute a binding offer. Fuel pricing is subject to market conditions and may change without notice. All deliveries and services are subject to a separate written agreement, quote, or service arrangement between United Fuel Direct and the customer.

3. SMS Text Messaging Terms

The following terms apply to the United Fuel Direct SMS program. By providing your mobile phone number and opting in, you agree to these SMS terms. 

3.1 Program Description

When you opt in to text messaging from United Fuel Direct, you consent to receive SMS messages from us at the mobile number you provided. Message types may include informational/customer care and marketing/promotional, delivery scheduling and confirmation messages, driver arrival notifications, quote and pricing follow-ups, order and account updates, billing and payment notifications, customer care messages, and occasional informational or promotional messages related to our services.

3.2 Consent and Opt-In

You may opt in to receive text messages from United Fuel Direct by submitting your mobile number through a form on our website, by providing your number verbally or in writing when placing an order or setting up an account and agreeing to receive texts, or by texting a designated keyword to our business number where offered.

Consent to receive text messages is not a condition of purchasing any goods or services from United Fuel Direct. Messages are sent only to individuals who have opted in.

3.3 Message Frequency

Message frequency varies based on your delivery schedule, order activity, and account status. You may receive up to [X] messages per week on average, though frequency may be higher during periods of active deliveries.

3.4 Message and Data Rates

Message and data rates may apply. Charges are billed by your mobile carrier and depend on your mobile plan. United Fuel Direct is not responsible for any charges assessed by your carrier.

3.5 Opt-Out Instructions

You can cancel the SMS service at any time. Text STOP to the number from which you received the message. After you send STOP, we will send a final confirmation message verifying that you have been unsubscribed. Following that confirmation, you will no longer receive SMS messages from us.

3.6 Rejoining the Program

If you opt out and later wish to rejoin, you may sign up again through our website form or by contacting us directly, using the same methods described in the opt-in section above.

3.7 Help and Support

If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly:

United Fuel Direct Phone: 251-333-9898 Email: unitedfueldirect@gmail.com

3.8 Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission from your mobile carrier and is outside the control of United Fuel Direct.

3.9 Supported Carriers

The SMS program is available on major U.S. carriers, including AT&T, Verizon Wireless, T-Mobile, and others. Availability on specific carriers may change without notice.

3.10 Privacy and Mobile Information

Your privacy matters to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging service itself.

3.11 Changes to the SMS Program

We may modify or cancel the SMS program or any of its features at any time without notice. We may also change these SMS terms from time to time. Your continued participation in the program after changes take effect constitutes your acceptance of the updated terms.

4. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of United Fuel Direct or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from this website without prior written permission.

5. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis. United Fuel Direct makes no warranties, expressed or implied, regarding the accuracy, completeness, or reliability of the information on this website, including fuel pricing or availability information.

6. Limitation of Liability

To the fullest extent permitted by law, United Fuel Direct shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or participation in the SMS program.

7. Governing Law

These Terms and Conditions are governed by the laws of the State of Alabama, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved in the courts of Baldwin County, Alabama.

8. Contact Us

Questions about these Terms and Conditions may be directed to:

United Fuel Direct 640-350 N McKenzie St, Foley, AL 36535 Phone: (251) 333-9898 Email: unitedfueldirect.com